Frequently Asked Questions
Everything you need to know about Ibiza Hair products and services.
What makes Ibiza Hair brushes different from other brands?
Ibiza Hair brushes feature a unique blend of natural boar bristles and heat-resistant carbon fiber, designed to provide maximum tension and shine without damaging the hair cuticle.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your tools sooner.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. For hygiene reasons, used hair brushes cannot be returned.
Do you ship internationally?
Yes, Ibiza Hair ships globally. Shipping costs and delivery times vary by destination and will be calculated during the checkout process.
How do I clean and maintain my Ibiza Hair brush?
To maintain longevity, remove hair after each use. Periodically wash the bristles with a mild shampoo and warm water, then air dry with the bristles facing down.
Which brush size is right for my hair length?
Generally, small barrels are best for short hair and fringes, medium barrels for shoulder-length hair, and large or extra-large barrels for long hair and creating volume.